Cargo could not find Blender. Error 104
H
Harry Maisonneuve
Hello,
I'm trying to install cargo on a brand new computer dedicated to 3D related work. However, when trying to set up Cargo, it can't find Blender, no matter what version I try to link (4.2.0, 4.2.5 LTS...). It works fine on my other computer but for this one it won't finish the setup. When trying to set it up in "Simple Setup" mode, it doesn't find any 3D Software, and I have error 104 when trying to do the "Advance Setup". My Blender executables are no renamed or anything.
Elaine Deveney
Hello Harry Maisonneuve, sorry to hear that you haven't been able to connect Cargo to Blender on your new computer.
Locating and sending the logs from the dates you experienced the issue will be helpful for the team to see what's going on behind the scenes
Can you take the below steps 👇
In the File Explorer, navigate to:
Windows: C:\Users[username]\AppData\Roaming\kitbash3d\Logs\cargo.log
There are two logs here: cargo.log and cargo-platform-services.log.
On the new computer, locate the logs. Download them into a zip file.
Email the Zip file to info@kitbash3d.com
We'll get back to you as soon as our team is able to review the logs.